Have you ever wondered what happens to your hard-earned money when you change jobs, retire, or when a family member sadly passes away? You would naturally assume that the pension funds and financial institutions we trust with our life savings would knock on your door, ring your phone, or do everything in their power to make sure that money reaches you or your children.
Think again.
Over the last few weeks, I have been diving deep into a massive dataset of Government Gazette entries published between 2020 and 2024 detailing unclaimed monies in Namibia. As the Director of the Namibia Consumer Protection Group (NCPG), what I uncovered didn't just shock me—it made me incredibly angry.
Right now, as we sit in 2026, there is a staggering N$ 121,822,452.04—over 121 million Namibian Dollars—sitting completely idle. This money belongs to 11,370 ordinary Namibian citizens or their struggling families.
Let that sink in for a moment. While our people are facing rising food prices, high electricity tariffs, and a daily battle to keep the lights on, over N$ 121 million of our capital has been left floating in limbo.
Whose money is it anyway, and why is it so hard to get it back?
The Human Face Behind the Spreadsheets
When we look at big corporate numbers like N$ 121 million, it is easy to treat it as just a clinical accounting issue. But as a consumer advocate, I see the human faces behind every single row of that data.
The average unclaimed amount is about N$ 11,025.65, but the median sits at a much lower N$ 1,863.02. What does that tell us? It tells us that the vast majority of these entries belong to the "little guy"—the factory workers, the farm labourers, the retail clerks, and the security guards. For a family in Katutura, Rundu, or Walvis Bay, an unexpected N$ 2,000 payout isn't a minor bonus; it means school uniforms for the kids, medical attention for an elderly grandparent, or basic groceries on the table for months.
And then there are the life-changing fortunes that have simply been forgotten. Imagine waking up to find out that you or your late father is owed a million dollars. Look at these actual examples from the register:
UM Hijarunguru is owed N$ 2,361,241.06 from old workplace benefits.
JW Beukes, who would be around 68 years old today, has N$ 1,507,891.61 sitting untouched.
K J Lohmann, now around 70 years old, is owed N$ 1,296,857.22.
A Damian has N$ 1,097,138.41 waiting to be claimed.
Are these individuals still alive? Do their children know this money exists? Or are these families living in poverty while their inheritance gathers dust?
The Corporate Ticking Box and the Gazette Charade
We must ask ourselves: which organisations are responsible for this massive failure in consumer tracing? The data doesn't lie. A tiny handful of private retirement and corporate funds are responsible for accumulating the lion's share of our people's money before abandoning it:
Orion Pension Fund: A mind-boggling N$ 71,668,123.47 across 6,287 open cases.
Orion Provident Fund: Another N$ 23,279,929.12 across 2,556 open cases.
Novanam Group Retirement Fund: Holding N$ 1,823,621.38 for 236 claimants.
Standard Bank Namibia: Holding N$ 1,652,398.55.
Nored Electricity (Pty) Ltd: Holding N$ 1,575,227.04.
If you do the maths, the Orion-managed funds alone control nearly 78% of all the unclaimed money in this dataset (N$ 94.9 million). How is it possible that a single fund manager can accumulate thousands of missing members without serious red flags being raised by our regulatory authorities?
The financial sector loves to shield itself behind the law. They will tell you, "But Milton, we complied with the regulations! We publicised the names in the Government Gazette!"
Let's be completely honest with each other: Who among us reads the Government Gazette over breakfast? Publishing a list of names in an expensive, obscure official document that the ordinary citizen cannot access is an absolute charade. It allows companies to tick a bureaucratic box and say they "attempted" to find people.
Furthermore, as someone who has advocated for electronic governance and proper database integration in Namibia for decades, the state of this historical data is deeply disappointing. There are 321 entries publicised without any benefit amount listed at all—just blank spaces. Even worse, 4,271 records completely lack a Date of Birth. If a family wants to claim money on behalf of a deceased relative, how are they supposed to verify identity when the fund itself cannot even provide a basic birth date? To add insult to injury, almost all 11,370 records list the exact same generic corporate telephone number ($+264\ 81\ 150\ 0038$) as the contact point.
The entire system is structured to make the consumer do all the heavy lifting.
Out of the Frying Pan, Into the Bureaucratic Fire
This brings us to the latest legal twist in this saga. Once these private funds tick their regulatory boxes and publish the names in the gazettes, they wash their hands of the cash. The law states that these long-term unclaimed assets must be transferred over to the state’s Guardian’s Fund, administered by the Master of the High Court, for safekeeping.
On paper, this sounds like a victory. Your money is out of corporate hands and safely protected by the state. But let’s strip away the legal jargon and look at the boots-on-the-ground reality for an ordinary Namibian consumer. Moving over N$ 121 million from private corporate accounts into a government institutional vault isn't a solution—it is simply shifting the problem from corporate apathy to a state-sponsored bureaucratic black hole.
We have jumped straight out of the frying pan and into the fire.
If you thought dealing with a private insurance company involved too much red tape, try navigating an understaffed, heavily centralised government office in Windhoek. Imagine an elderly lady living in a remote village in the Kunene region. She finds out through word of mouth that her late husband's name was publicised, and that his life savings are now sitting with the Master of the High Court.
What happens next? She cannot simply log onto a modern, digital portal to submit her identity documents. She cannot call a quick, reliable customer service helpline to check the status of her claim. Instead, she is sucked into an archaic, paper-based administrative machine. She has to travel hundreds of kilometres, secure certified copies of death certificates, marriage certificates, and old employment records, and then wait months—sometimes years—for a state system to process a payout that should have been hers a decade ago.
By moving these funds to the High Court without modernising the way people can claim them, we are effectively locking the wealth of our most vulnerable citizens behind an unscalable wall of analogue bureaucracy.
The NCPG Roadmap for Real Financial Justice
This passive, cold form of governance must be reined in. The state is currently acting as a passive storage unit for the public's missing wealth when it should be acting as a proactive consumer champion. If our government can track down citizens when it is time to collect taxes, register voters, or issue national documents, why can we not use that exact same database integration to reunite people with their inheritance?
The Namibia Consumer Protection Group is demanding immediate structural changes to return this wealth to the Namibian economy and into the pockets of our families:
We Need a Centralised, Publicly Searchable Portal: The Ministry of Justice and NAMFISA must take this data out of dusty PDFs and put it into a secure, free online registry. Every Namibian should be able to type in their national ID number or a relative's name on a mobile phone to see instantly if they are owed money.
Decentralised Regional Access Points: Namibians should not have to travel to Windhoek to claim what is rightfully theirs. Magistrate courts and regional offices across all 14 regions must be equipped with dedicated desks to help elderly and rural citizens file their unclaimed money applications seamlessly.
Mandatory Proactive Data-Matching: The Master of the High Court and the Ministry of Home Affairs must establish an active data-matching initiative. Cross-reference the names on that gazette list with the national population registry. If a claimant has passed away, actively find their registered dependents.
Your telephone number belongs to you, your data belongs to you, and your pension definitely belongs to you. Let us stop letting financial institutions and state archives treat consumer capital as an idle financial buffer.
If you think your name or a relative's name might be on these lists, do not let it slide. Reach out, ask questions, and demand what is rightfully yours.
What are your thoughts? Have you or your family members ever tried to claim an old pension benefit or deal with the Guardian’s Fund at the Master of the High Court? What was your experience with the paperwork and the waiting times? Let’s talk about it in the comments below!
